● Cancellation of order
Cancellation of an order for your convenience will be accepted within 12 hours of the order. Please note that if you cancel after that, you may be required to pay the shipping fee and the product price in full.

● About returns
We do not accept any returns due to the purchaser's reason. Returns are only eligible for missing items or damage, and the return period is within 30 days. If more than 30 days have passed since the purchase, we will not accept refunds or exchanges for any reason. In addition, only unused items that are in the same condition as when purchased are eligible for returns. It must also be packed in the original packaging. Depending on the situation, only a partial refund may be granted, but if the purchaser's reason is scratched or missing parts, it will not be granted. Some items may require a signature upon receipt. If the item is not received after multiple redelivery and the item is returned to the shipper (Strength Asia LLC), the purchaser must bear the shipping cost for shipping the item.

● Refund
After returning the product, we will receive and inspect it here. As soon as we receive confirmation, we will send you a confirmation email to return it. At that time, we will also inform you whether refunds are possible. If refundable, we will start the refund process promptly and the refund will be processed within 10 business days to your credit card or the original payment institution.

Refund delay, default
If you cannot confirm the refund, please check your bank account again first. If you cannot confirm the refund in your account, please contact your credit card company (it may take some time to complete the refund process). If you still cannot confirm, please contact the bank next. If all of this does not resolve the issue, please contact us.

● About sale products / discontinued products
Refunds are not available for sale / discontinued items. Refunds are only available for items sold at a fixed price. In addition, please note that we do not accept exchanges for sale items / discontinued items.

● About product exchange
We will only replace the product if it is out of stock or damaged. If you would like to return it, please contact us.